Residential Renter Information

View our available properties via our website or by visiting our office and picking up a rental guide.

Apply for a property online by clicking the Apply Now button on the property page or contact our office for a written Application Form.

Once your Application Form has been received, we will complete a Tenancy Database Check (TICA) on all named applicants. If the TICA check is not satisfactory, you will be advised that you are unable to rent through our agency.

If the TICA check is satisfactory, our Leasing Manager will contact you to arrange a time to inspect the property(ies) you have listed on your Application Form, or may suggest suitable properties to inspect which match your requirements.

Once we have processed your application, we will then contact the rental provider (landlord) for a final decision. We endeavour to have a final decision within 48 hours of your inspection of the property.

Should you be successful in your application, we will contact you to discuss the next steps including the signing of the Rental Agreement, payment of bond and rent and picking up the keys to your new home. If you are unsuccessful in the application process, an SMS will be sent to you advising you of the outcome. If at any time you require additional information or would like to provide information that may affect your application, please contact the Residential Property Management department.

Before deciding to rent a property there are a few legal requirements that you need to take into consideration. A Residential Rental Agreement or 'lease' will be drawn up, which sets out the rights and responsibilities of the renter and rental provider.

A lease will include information such as:

- Location of the property

- Total rent

- Amount of the bond

- Commencement and end date of the tenancy

- The rental provider's and renter's names

Consumer Affairs Victoria has information for renters available on their website.

1. Internet Transfer (preferred option) - details will be provided to you at sign up

2. Pay in person at the office by cash, cheque or EFTPOS (cheque or savings accounts only)

3. Pay directly at a Hume Bank

4. Arrange for rent to be deducted from your Centrelink payments via Centrepay

5. Mail cheque to 23 Baker Street, Wangaratta VIC 3677 with your reference number/address on the back of the cheque.