Residential Renter Information
The following details the step by step process involved in finding your rental home through our office.
Research properties for rent
View our available properties via our website or by visiting our office and picking up a rental guide.
Apply for a property
Apply for a property online by clicking the Apply Now button on the property page or contact our office for a written Application Form.
Inspection
To enquire about attending an inspection, click on the Enquire button below and state the address or the property you wish to inspect, or phone our office. Alternatively, you could check the listing on realestate.com and click on the 'Register for Inspection' button (if an inspection time has been set).
Tenancy Database check
We may complete a Tenancy Database Check (TICA) on all named applicants. If the TICA check is not satisfactory, you will be advised that you are unable to rent through our agency.
Rental Provider's decision
Once we have processed your application, we will then contact the rental provider (landlord) for a final decision. We endeavour to have a final decision within 48 hours of your inspection of the property.
SMS/Phone contact
Should you be successful in your application, we will contact you to discuss the next steps including the signing of the Rental Agreement, payment of bond and rent and picking up the keys to your new home.
If you are unsuccessful in the application process, an SMS will be sent to you advising you of the outcome. If at any time you require additional information or would like to provide information that may affect your application, please contact the Residential Property Management department.
Know your rights as a renter
Before deciding to rent a property there are a few legal requirements that you need to take into consideration. A Residential Rental Agreement or 'lease' will be drawn up, which sets out the rights and responsibilities of the renter and rental provider.
A lease will include information such as:
- Location of the property
- Total rent
- Amount of the bond
- Commencement and end date of the tenancy
- The rental provider's and renter's names
Consumer Affairs Victoria has information for renters available on their website.
RENTAL PAYMENT OPTIONS
1. Internet Transfer (preferred option) - details will be provided to you at sign up
2. Pay in person at the office by cash, cheque or EFTPOS (cheque or savings accounts only)
3. Pay directly at a Hume Bank
4. Arrange for rent to be deducted from your Centrelink payments via Centrepay
5. Mail cheque to 23 Baker Street, Wangaratta VIC 3677 with your reference number/address on the back of the cheque.